General Terms & Conditions

General terms and conditions of the company AsvaNara Srls

§1 Validity towards entrepreneurs and definitions of terms

(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity (§ 13 BGB).

§2 Conclusion of a contract, storage of the contract text

(1) The following regulations concerning the conclusion of the contract apply to orders via our Internet shop: https://green-gold-cbd.com/

2) In the event of the conclusion of the contract, the contract is concluded with

AsvaNara Srls
Località Grigliano 32
52036 Pieve Santo Stefano
Arezzo – Italy

is achieved.

(3) The presentation of the goods in our internet shop does not represent a legally binding offer of contract on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer submits a binding offer to conclude a purchase contract.
(4) Upon receipt of an order in our internet shop, the following regulations apply: The consumer makes a binding offer to enter into a contract by successfully completing the ordering procedure provided in our Internet shop.

The order is placed in the following steps:

1) Selection of the desired goods
2) Confirm by clicking the buttons “Add to shopping cart
3) Check the information in the shopping cart
4) Press the button “to checkout
5) Login to the Internet shop after registration and entering the login details (e-mail address and password).
6) Re-examination or correction of the respective entered data.
7) Binding dispatch of the order by clicking the button “order with costs” or “buy”.

Before the binding sending of the order, the consumer can return to the website where the customer’s details are recorded and input errors are corrected or the order process is cancelled by closing the Internet browser by pressing the “Back” button in the Internet browser used by him after checking his details. We will immediately confirm receipt of the order by an automatically generated e-mail (“order confirmation”). With this we accept your offer.

(5) Storage of the text of the contract for orders via our Internet shop: We save the text of the contract and send you the order data and our general terms and conditions by e-mail. You can also view the AGB at any time at https://green-gold-cbd.com/allgemeine-geschaeftsbedingungen/. You can view your past orders in our customer area under My account -> My orders.

(6) The buyer must be at least 18 years old.

§3 Prices, shipping costs, payment, due date

(1) The prices quoted include the statutory value added tax and other price components. Any shipping costs are added. From 100 € value of goods the shipping is free of charge.

You have the following payment options:

  • Prepayment by bank transfer
  • Credit cards

 

§4 Delivery

(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for immediate shipment. The delivery will be made within 3-5 working days. In the case of payment in advance, the period for delivery begins on the day after the payment order is sent to the bank responsible for the transfer and for all other payment methods on the day after the contract is concluded. If the end of the period falls on a Saturday, Sunday or public holiday at the place of delivery, the period shall end on the next working day.

(2) The risk of accidental loss and accidental deterioration of the goods sold shall not pass to the buyer until the goods are handed over to the buyer, even in the case of mail order purchases.

§5 Retention of title

We reserve title to the goods until the purchase price has been paid in full.

§6 Liability for defects

The statutory rights of liability for defects exist.

§ 7 Information for consumers in the case of distance contracts and customer information in the case of contracts in electronic commerce

a) We are not subject to special codes of conduct not mentioned above.

b) You can recognise any input errors when submitting your order in the final confirmation before sending your contract declaration and correct them at any time with the help of the delete and change function before sending the order.

c) The essential characteristics of the goods offered by us as well as the period of validity of limited offers can be found in the individual product descriptions within the framework of our Internet offer.

d) The language available for the conclusion of the contract is German.

e) Complaints and claims for liability for defects can be made at the address given in the provider identification.

f) The contract text is not stored by us and is therefore not accessible to you as a customer after the conclusion of the contract through us.

g) Information on payment, delivery or fulfilment can be found in the offer.

§ 8 Miscellaneous

The contractual relationship between us and the customer as well as the respective terms and conditions are governed by the law of Italy. If the customer is a consumer, the legal regulations and rights applicable under the law of the country in which the consumer has his habitual residence, for the protection of the consumer, from which may not be deviated by agreement, remain unaffected by this agreement. The application of UN sales law is excluded.

If your order includes goods whose sale is subject to age restrictions, we shall ensure that the customer has reached the required minimum age by using a reliable procedure involving a personal identity and age check. The deliverer hands over the goods only after the age check has been carried out and only to the orderer personally.

§ 9 Cancellation policy

You have the right to revoke this contract within fourteen days without giving reasons.

The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must

AsvaNara Srls
Località Grigliano 32
52036 Pieve Santo Stefano
Arezzo – Italy

+39 335 648 96 95

e-mail: info@asvanara.com

(Include your name, address and, if available, your telephone number, fax number and e-mail address) by means of a clear statement (e.g. a letter, fax or e-mail sent by post) informing us of your decision to withdraw from this contract. You may use the attached model revocation form for this purpose, but this is not mandatory. In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.”

Consequences of cancellation

If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.

We may refuse to make any refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the fourteen-day period.

You shall bear the direct costs of returning the goods.

Sample revocation form

(If you want to cancel the contract, please fill out this form and send it back).

To :

AsvaNara Srls
Località Grigliano 32
52036 Pieve Santo Stefano
Arezzo – Italy

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

_____________________________________________________

Ordered on (*)/received on (*)

__________________

Name of the consumer(s)

_____________________________________________________

Address of the consumer(s)

_____________________________________________________

Signature of the consumer(s) (only in case of communication on paper)

__________________

Date

__________________

(*) Delete as applicable.

§ 10 Dispute settlement

The Directive 2013/11/EU on alternative dispute resolution under consumer law (ADR Directive), which was adopted on 21 May 2015, provides for the Europe-wide introduction of arbitration bodies to resolve disputes arising between traders and consumers. At the same time, Regulation 524/2013 on the online settlement of consumer disputes (ODR Regulation), which was passed at the same time, provides for the possibility of practicing such settlements via the Internet.
A link to the EU online dispute resolution platform is now available:
http://ec.europa.eu/consumers/odr/

GreenGoldCBD is an offer from:

AsvaNara Srls
Località Grigliano 32
52036 Pieve Santo Stefano
Arezzo – Italy

Tax ID: IT02296420512

e-mail: info@asvanara.com

Phone: +39 335 648 96 95

Company register: Camera di Commercio di Arezzo

Register number: REA AR-176162

Bank details:

Recipient: AsvaNara srls

Bank: Banca Poste Italiane

Iban IT19W0760114100001039718406

BIC BPPIITRRXXX

Board of Directors:

Edwin Wittwer

Sales tax identification number:

Value added tax ID: IT-02296420512